200 lines
7.0 KiB
PHP
200 lines
7.0 KiB
PHP
<?php
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/* Module descriptor for ticket system
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* Copyright (C) 2013-2016 Jean-François FERRY <hello@librethic.io>
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* Copyright (C) 2016 Christophe Battarel <christophe@altairis.fr>
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* Copyright (C) 2018-2021 Frédéric France <frederic.france@netlogic.fr>
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* Copyright (C) 2024 MDW <mdeweerd@users.noreply.github.com>
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*
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* This program is free software: you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation, either version 3 of the License, or
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* (at your option) any later version.
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*
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* This program is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with this program. If not, see <https://www.gnu.org/licenses/>.
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*/
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/**
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* \file htdocs/core/boxes/box_last_ticket.php
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* \ingroup ticket
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* \brief This box shows latest created tickets
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*/
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require_once DOL_DOCUMENT_ROOT."/core/boxes/modules_boxes.php";
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/**
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* Class to manage the box to show last created tickets
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*/
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class box_last_ticket extends ModeleBoxes
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{
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public $boxcode = "box_last_ticket";
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public $boximg = "ticket";
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public $boxlabel;
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public $depends = array("ticket");
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/**
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* Constructor
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* @param DoliDB $db Database handler
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* @param string $param More parameters
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*/
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public function __construct($db, $param = '')
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{
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global $langs;
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$langs->load("boxes");
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$this->db = $db;
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$this->boxlabel = $langs->transnoentitiesnoconv("BoxLastTicket");
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}
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/**
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* Load data into info_box_contents array to show array later.
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*
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* @param int $max Maximum number of records to load
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* @return void
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*/
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public function loadBox($max = 5)
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{
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global $conf, $user, $langs;
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$this->max = $max;
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require_once DOL_DOCUMENT_ROOT."/ticket/class/ticket.class.php";
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$text = $langs->trans("BoxLastTicketDescription", $max);
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$this->info_box_head = array(
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'text' => $text.'<a class="paddingleft" href="'.DOL_URL_ROOT.'/ticket/list.php?sortfield=t.datec&sortorder=DESC"><span class="badge">...</span></a>',
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'limit' => dol_strlen($text),
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);
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$this->info_box_contents[0][0] = array(
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'td' => 'class="left"',
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'text' => $langs->trans("BoxLastTicketContent"),
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);
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if ($user->hasRight('ticket', 'read')) {
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$sql = "SELECT t.rowid as id, t.ref, t.track_id, t.fk_soc, t.fk_user_create, t.fk_user_assign, t.subject, t.message, t.fk_statut as status, t.type_code, t.category_code, t.severity_code, t.datec, t.date_read, t.date_close, t.origin_email,";
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$sql .= " type.label as type_label, category.label as category_label, severity.label as severity_label,";
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$sql .= " s.nom as company_name, s.email as socemail, s.client, s.fournisseur";
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$sql .= " FROM ".MAIN_DB_PREFIX."ticket as t";
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$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."c_ticket_type as type ON type.code=t.type_code";
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$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."c_ticket_category as category ON category.code=t.category_code";
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$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."c_ticket_severity as severity ON severity.code=t.severity_code";
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$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."societe as s ON s.rowid=t.fk_soc";
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$sql .= " WHERE t.entity IN (".getEntity('ticket').")";
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// $sql.= " AND e.rowid = er.fk_event";
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//if (empty($user->rights->societe->client->voir) && !$user->socid) $sql.= " WHERE s.rowid = sc.fk_soc AND sc.fk_user = ".((int) $user->id);
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if ($user->socid) {
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$sql .= " AND t.fk_soc= ".((int) $user->socid);
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}
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//$sql.= " AND t.fk_statut > 9";
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$sql .= " ORDER BY t.datec DESC, t.rowid DESC ";
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$sql .= $this->db->plimit($max, 0);
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$resql = $this->db->query($sql);
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if ($resql) {
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$num = $this->db->num_rows($resql);
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$i = 0;
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while ($i < $num) {
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$objp = $this->db->fetch_object($resql);
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$datec = $this->db->jdate($objp->datec);
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//$dateterm = $this->db->jdate($objp->fin_validite);
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//$dateclose = $this->db->jdate($objp->date_close);
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//$late = '';
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$ticket = new Ticket($this->db);
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$ticket->id = $objp->id;
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$ticket->track_id = $objp->track_id;
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$ticket->ref = $objp->ref;
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$ticket->fk_statut = $objp->status;
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$ticket->status = $objp->status;
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$ticket->subject = $objp->subject;
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if ($objp->fk_soc > 0) {
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$thirdparty = new Societe($this->db);
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$thirdparty->id = $objp->fk_soc;
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$thirdparty->email = $objp->socemail;
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$thirdparty->client = $objp->client;
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$thirdparty->fournisseur = $objp->fournisseur;
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$thirdparty->name = $objp->company_name;
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$link = $thirdparty->getNomUrl(1);
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} else {
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$link = '<span title="'.$objp->origin_email.'">'.dol_print_email($objp->origin_email).'</span>';
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}
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$r = 0;
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// Ticket
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$this->info_box_contents[$i][$r] = array(
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'td' => 'class="nowraponall"',
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'text' => $ticket->getNomUrl(1),
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'asis' => 1
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);
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$r++;
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// Subject
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$this->info_box_contents[$i][$r] = array(
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'td' => 'class="tdoverflowmax200"',
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'text' => '<span title="'.dol_escape_htmltag($objp->subject).'">'.dol_escape_htmltag($objp->subject).'</span>', // Some event have no ref
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'url' => DOL_URL_ROOT."/ticket/card.php?track_id=".urlencode($objp->track_id),
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);
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$r++;
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// Customer
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$this->info_box_contents[$i][$r] = array(
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'td' => 'class="tdoverflowmax100"',
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'text' => $link,
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'asis' => 1,
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);
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$r++;
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// Date creation
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$this->info_box_contents[$i][$r] = array(
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'td' => 'class="center nowraponall" title="'.dol_escape_htmltag($langs->trans("DateCreation").': '.dol_print_date($datec, 'dayhour', 'tzuserrel')).'"',
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'text' => dol_print_date($datec, 'dayhour', 'tzuserrel'),
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);
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$r++;
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// Statut
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$this->info_box_contents[$i][$r] = array(
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'td' => 'class="right nowraponall"',
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'text' => $ticket->getLibStatut(3),
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);
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$r++;
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$i++;
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}
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if ($num == 0) {
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$this->info_box_contents[$i][0] = array('td' => '', 'text' => '<span class="opacitymedium">'.$langs->trans("BoxLastTicketNoRecordedTickets").'</span>');
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}
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} else {
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dol_print_error($this->db);
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}
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} else {
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$this->info_box_contents[0][0] = array('td' => '',
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'text' => '<span class="opacitymedium">'.$langs->trans("ReadPermissionNotAllowed").'</span>');
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}
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}
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/**
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* Method to show box
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*
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* @param ?array{text?:string,sublink?:string,subpicto:?string,nbcol?:int,limit?:int,subclass?:string,graph?:string} $head Array with properties of box title
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* @param ?array<array<array{tr?:string,td?:string,target?:string,text?:string,text2?:string,textnoformat?:string,tooltip?:string,logo?:string,url?:string,maxlength?:string}>> $contents Array with properties of box lines
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* @param int<0,1> $nooutput No print, only return string
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* @return string
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*/
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public function showBox($head = null, $contents = null, $nooutput = 0)
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{
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return parent::showBox($this->info_box_head, $this->info_box_contents, $nooutput);
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}
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}
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