$params['org_id'], 'dept_id' => $params['dept_id'], 'project_id' => $params['project_id'], 'contract_id' => $params['contract_id'], 'custom_service_code' => data_unique_code('售后工单'), 'date' => strtotime($params['date']), 'classification' => $params['classification'], 'urgency' => $params['urgency'], 'receiver' => $params['receiver'], 'processed_user' => $params['processed_user'], 'name' => $params['name'], 'description' => $params['description'] ?? '', 'notes' => $params['notes'] ?? '', 'annex' => $params['annex'] ?? null ]); Db::commit(); return true; } catch (\Exception $e) { Db::rollback(); self::setError($e->getMessage()); return false; } } /** * @notes 编辑 * @param array $params * @return bool * @author likeadmin * @date 2023/11/12 14:00 */ public static function edit(array $params): bool { Db::startTrans(); try { CustomService::where('id', $params['id'])->update([ 'processing_result' => $params['processing_result'], 'processing_process' => $params['processing_process'] ?? '', 'processing_hours' => $params['processing_hours'], 'done_date' => strtotime($params['done_date']), 'score' => $params['score'], 'is_solve' => $params['is_solve'], 'feedback' => $params['feedback'] ?? '', 'update_time' => time() ]); Db::commit(); return true; } catch (\Exception $e) { Db::rollback(); self::setError($e->getMessage()); return false; } } /** * @notes 删除 * @param array $params * @return bool * @author likeadmin * @date 2023/11/12 14:00 */ public static function delete(array $params): bool { return CustomService::destroy($params['id']); } /** * @notes 获取详情 * @param $params * @return array * @author likeadmin * @date 2023/11/12 14:00 */ public static function detail($params): array { $field = 'id,org_id,dept_id,project_id,contract_id,custom_service_code,date,classification,urgency,receiver,processed_user,name,description,notes,annex,processing_result,processing_process,processing_hours,done_date,score,is_solve,feedback'; $data = CustomService::field($field)->findOrEmpty($params['id']); $org = Orgs::field('name')->where('id',$data['org_id'])->findOrEmpty(); $dept = Dept::field('name')->where('id',$data['dept_id'])->findOrEmpty(); $project = Project::field('name,project_code')->where('id',$data['project_id'])->findOrEmpty(); $custom = Custom::field('name,master_name,master_phone')->where('id',$project['custom_id'])->findOrEmpty(); $contract = Contract::field('contract_code')->where('id',$data['contract_id'])->findOrEmpty(); $admin = Admin::field('name')->where('id',$data['processed_user'])->findOrEmpty(); $data['org_name'] = $org['name']; $data['dept_name'] = $dept['name']; $data['project_name'] = $project['name']; $data['project_code'] = $project['project_code']; $data['custom_name'] = $custom['name']; $data['custom_master_name'] = $custom['master_name']; $data['custom_master_phone'] = $custom['master_phone']; $data['contract_code'] = $contract['contract_code']; $data['processed_user_name'] = $admin['name']; $data['classification_text'] = $data->classification_text; $data['urgency_text'] = $data->urgency_text; $data['processing_result_text'] = $data->processing_result_text; $data['is_solve_text'] = $data->is_solve_text; return $data->toArray(); } }