1794 lines
74 KiB
PHP
1794 lines
74 KiB
PHP
<?php
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/* Copyright (C) 2013-2015 Jean-François FERRY <hello@librethic.io>
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* Copyright (C) 2016 Christophe Battarel <christophe@altairis.fr>
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* Copyright (C) 2019-2024 Frédéric France <frederic.france@free.fr>
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* Copyright (C) 2021 Juanjo Menent <jmenent@2byte.es>
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* Copyright (C) 2021 Alexandre Spangaro <aspangaro@open-dsi.fr>
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* Copyright (C) 2023 Charlene Benke <charlene.r@patas-monkey.com>
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* Copyright (C) 2024 MDW <mdeweerd@users.noreply.github.com>
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* Copyright (C) 2024 Irvine FLEITH <irvine.fleith@atm-consulting.fr>
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*
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* This program is free software; you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation; either version 3 of the License, or
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* (at your option) any later version.
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*
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* This program is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with this program. If not, see <https://www.gnu.org/licenses/>.
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*/
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/**
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* \file htdocs/core/class/html.formticket.class.php
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* \ingroup ticket
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* \brief File of class to generate the form for creating a new ticket.
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*/
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require_once DOL_DOCUMENT_ROOT . '/core/class/html.form.class.php';
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require_once DOL_DOCUMENT_ROOT . '/core/class/html.formmail.class.php';
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require_once DOL_DOCUMENT_ROOT . '/core/class/html.formprojet.class.php';
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if (!class_exists('FormCompany')) {
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include DOL_DOCUMENT_ROOT.'/core/class/html.formcompany.class.php';
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}
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/**
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* Class to generate the form for creating a new ticket.
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* Usage: $formticket = new FormTicket($db)
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* $formticket->proprietes = 1 or string or array of values
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* $formticket->show_form() shows the form
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*
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* @package Ticket
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*/
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class FormTicket
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{
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/**
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* @var DoliDB Database handler.
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*/
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public $db;
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/**
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* @var string A hash value of the ticket. Duplicate of ref but for public purposes.
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*/
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public $track_id;
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/**
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* @var string Email $trackid. Used also for the $keytoavoidconflict to name session vars to upload files.
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*/
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public $trackid;
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/**
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* @var int ID
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*/
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public $fk_user_create;
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public $message;
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public $topic_title;
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public $action;
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public $withtopic;
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public $withemail;
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/**
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* @var int $withsubstit Show substitution array
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*/
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public $withsubstit;
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public $withfile;
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public $withfilereadonly;
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public $backtopage;
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public $ispublic; // to show information or not into public form
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public $withtitletopic;
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public $withtopicreadonly;
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public $withreadid;
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public $withcompany; // to show company drop-down list
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public $withfromsocid;
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public $withfromcontactid;
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public $withnotifytiersatcreate;
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public $withusercreate; // to show name of creating user in form
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public $withcreatereadonly;
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/**
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* @var int withextrafields
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*/
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public $withextrafields;
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public $withref; // to show ref field
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public $withcancel;
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public $type_code;
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public $category_code;
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public $severity_code;
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/**
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*
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* @var array $substit Substitutions
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*/
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public $substit = array();
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public $param = array();
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/**
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* @var string Error code (or message)
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*/
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public $error;
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public $errors = array();
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/**
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* Constructor
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*
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* @param DoliDB $db Database handler
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*/
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public function __construct($db)
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{
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global $conf;
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$this->db = $db;
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$this->action = 'add';
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$this->withcompany = !getDolGlobalInt("TICKETS_NO_COMPANY_ON_FORM") && isModEnabled("societe");
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$this->withfromsocid = 0;
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$this->withfromcontactid = 0;
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$this->withreadid = 0;
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//$this->withtitletopic='';
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$this->withnotifytiersatcreate = 0;
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$this->withusercreate = 1;
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$this->withcreatereadonly = 1;
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$this->withemail = 0;
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$this->withref = 0;
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$this->withextrafields = 0; // to show extrafields or not
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//$this->withtopicreadonly=0;
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}
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/**
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*
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* Check required fields
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*
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* @param array<string, array<string, string>> $fields Array of fields to check
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* @param int $errors Reference of errors variable
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* @return void
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*/
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public static function checkRequiredFields(array $fields, int &$errors)
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{
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global $langs;
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foreach ($fields as $field => $type) {
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if (!GETPOST($field, $type['check'])) {
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$errors++;
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setEventMessages($langs->trans("ErrorFieldRequired", $langs->transnoentities($type['langs'])), null, 'errors');
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}
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}
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}
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/**
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* Show the form to input ticket
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*
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* @param int $withdolfichehead With dol_get_fiche_head() and dol_get_fiche_end()
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* @param string $mode Mode ('create' or 'edit')
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* @param int $public 1=If we show the form for the public interface
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* @param Contact|null $with_contact [=NULL] Contact to link to this ticket if it exists
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* @param string $action [=''] Action in card
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* @param ?Ticket $object [=NULL] Ticket object
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* @return void
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*/
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public function showForm($withdolfichehead = 0, $mode = 'edit', $public = 0, Contact $with_contact = null, $action = '', Ticket $object = null)
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{
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global $conf, $langs, $user, $hookmanager;
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// Load translation files required by the page
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$langs->loadLangs(array('other', 'mails', 'ticket'));
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if ($mode == 'create') {
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$ref = GETPOSTISSET("ref") ? GETPOST("ref", 'alpha') : '';
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$type_code = GETPOSTISSET('type_code') ? GETPOST('type_code', 'alpha') : '';
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$category_code = GETPOSTISSET('category_code') ? GETPOST('category_code', 'alpha') : '';
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$severity_code = GETPOSTISSET('severity_code') ? GETPOST('severity_code', 'alpha') : '';
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$subject = GETPOSTISSET('subject') ? GETPOST('subject', 'alpha') : '';
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$email = GETPOSTISSET('email') ? GETPOST('email', 'alpha') : '';
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$msg = GETPOSTISSET('message') ? GETPOST('message', 'restricthtml') : '';
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$projectid = GETPOSTISSET('projectid') ? GETPOST('projectid', 'int') : '';
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$user_assign = GETPOSTISSET('fk_user_assign') ? GETPOSTINT('fk_user_assign') : $this->fk_user_create;
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} else {
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$ref = GETPOSTISSET("ref") ? GETPOST("ref", 'alpha') : $object->ref;
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$type_code = GETPOSTISSET('type_code') ? GETPOST('type_code', 'alpha') : $object->type_code;
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$category_code = GETPOSTISSET('category_code') ? GETPOST('category_code', 'alpha') : $object->category_code;
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$severity_code = GETPOSTISSET('severity_code') ? GETPOST('severity_code', 'alpha') : $object->severity_code;
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$subject = GETPOSTISSET('subject') ? GETPOST('subject', 'alpha') : $object->subject;
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$email = GETPOSTISSET('email') ? GETPOST('email', 'alpha') : $object->email_from;
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$msg = GETPOSTISSET('message') ? GETPOST('message', 'restricthtml') : $object->message;
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$projectid = GETPOSTISSET('projectid') ? GETPOST('projectid', 'int') : $object->fk_project;
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$user_assign = GETPOSTISSET('fk_user_assign') ? GETPOSTINT('fk_user_assign') : $object->fk_user_assign;
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}
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$form = new Form($this->db);
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$formcompany = new FormCompany($this->db);
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$ticketstatic = new Ticket($this->db);
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$soc = new Societe($this->db);
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if (!empty($this->withfromsocid) && $this->withfromsocid > 0) {
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$soc->fetch($this->withfromsocid);
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}
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$ticketstat = new Ticket($this->db);
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$extrafields = new ExtraFields($this->db);
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$extrafields->fetch_name_optionals_label($ticketstat->table_element);
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print "\n<!-- Begin form TICKET -->\n";
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if ($withdolfichehead) {
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print dol_get_fiche_head(null, 'card', '', 0, '');
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}
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print '<form method="POST" '.($withdolfichehead ? '' : 'style="margin-bottom: 30px;" ').'name="ticket" id="form_create_ticket" enctype="multipart/form-data" action="'.(!empty($this->param["returnurl"]) ? $this->param["returnurl"] : $_SERVER['PHP_SELF']).'">';
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print '<input type="hidden" name="token" value="'.newToken().'">';
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print '<input type="hidden" name="action" value="'.$this->action.'">';
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if (!empty($object->id)) print '<input type="hidden" name="id" value="'. $object->id .'">';
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print '<input type="hidden" name="trackid" value="'.$this->trackid.'">';
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foreach ($this->param as $key => $value) {
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print '<input type="hidden" name="'.$key.'" value="'.$value.'">';
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}
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print '<input type="hidden" name="fk_user_create" value="'.$this->fk_user_create.'">';
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print '<table class="border centpercent">';
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// Ref
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if ($this->withref) {
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$defaultref = $ticketstat->getDefaultRef();
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if ($mode == 'edit') {
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$defaultref = $object->ref;
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}
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print '<tr><td class="titlefieldcreate"><span class="fieldrequired">'.$langs->trans("Ref").'</span></td><td>';
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print '<input type="text" name="ref" value="'.dol_escape_htmltag($defaultref).'">';
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print '</td></tr>';
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}
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// Title
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if ($this->withemail) {
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print '<tr><td class="titlefield"><label for="email"><span class="fieldrequired">'.$langs->trans("Email").'</span></label></td><td>';
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print '<input class="text minwidth200" id="email" name="email" value="'.$email.'" autofocus>'; // Do not use "required", it breaks button cancel
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print '</td></tr>';
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if ($with_contact) {
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// contact search and result
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$html_contact_search = '';
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$html_contact_search .= '<tr id="contact_search_line">';
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$html_contact_search .= '<td class="titlefield">';
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$html_contact_search .= '<label for="contact"><span class="fieldrequired">' . $langs->trans('Contact') . '</span></label>';
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$html_contact_search .= '<input type="hidden" id="contact_id" name="contact_id" value="" />';
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$html_contact_search .= '</td>';
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$html_contact_search .= '<td id="contact_search_result"></td>';
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$html_contact_search .= '</tr>';
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print $html_contact_search;
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// contact lastname
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$html_contact_lastname = '';
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$html_contact_lastname .= '<tr id="contact_lastname_line" class="contact_field"><td class="titlefield"><label for="contact_lastname"><span class="fieldrequired">' . $langs->trans('Lastname') . '</span></label></td><td>';
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$html_contact_lastname .= '<input type="text" id="contact_lastname" name="contact_lastname" value="' . dol_escape_htmltag(GETPOSTISSET('contact_lastname') ? GETPOST('contact_lastname', 'alphanohtml') : '') . '" />';
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$html_contact_lastname .= '</td></tr>';
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print $html_contact_lastname;
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// contact firstname
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$html_contact_firstname = '';
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$html_contact_firstname .= '<tr id="contact_firstname_line" class="contact_field"><td class="titlefield"><label for="contact_firstname"><span class="fieldrequired">' . $langs->trans('Firstname') . '</span></label></td><td>';
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$html_contact_firstname .= '<input type="text" id="contact_firstname" name="contact_firstname" value="' . dol_escape_htmltag(GETPOSTISSET('contact_firstname') ? GETPOST('contact_firstname', 'alphanohtml') : '') . '" />';
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$html_contact_firstname .= '</td></tr>';
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print $html_contact_firstname;
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// company name
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$html_company_name = '';
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$html_company_name .= '<tr id="contact_company_name_line" class="contact_field"><td><label for="company_name"><span>' . $langs->trans('Company') . '</span></label></td><td>';
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$html_company_name .= '<input type="text" id="company_name" name="company_name" value="' . dol_escape_htmltag(GETPOSTISSET('company_name') ? GETPOST('company_name', 'alphanohtml') : '') . '" />';
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$html_company_name .= '</td></tr>';
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print $html_company_name;
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// contact phone
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$html_contact_phone = '';
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$html_contact_phone .= '<tr id="contact_phone_line" class="contact_field"><td><label for="contact_phone"><span>' . $langs->trans('Phone') . '</span></label></td><td>';
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$html_contact_phone .= '<input type="text" id="contact_phone" name="contact_phone" value="' . dol_escape_htmltag(GETPOSTISSET('contact_phone') ? GETPOST('contact_phone', 'alphanohtml') : '') . '" />';
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$html_contact_phone .= '</td></tr>';
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print $html_contact_phone;
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// search contact form email
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$langs->load('errors');
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print '<script nonce="'.getNonce().'" type="text/javascript">
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jQuery(document).ready(function() {
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var contact = jQuery.parseJSON("'.dol_escape_js(json_encode($with_contact), 2).'");
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jQuery("#contact_search_line").hide();
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if (contact) {
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if (contact.id > 0) {
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jQuery("#contact_search_line").show();
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jQuery("#contact_id").val(contact.id);
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jQuery("#contact_search_result").html(contact.firstname+" "+contact.lastname);
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jQuery(".contact_field").hide();
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} else {
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jQuery(".contact_field").show();
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}
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}
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jQuery("#email").change(function() {
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jQuery("#contact_search_line").show();
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jQuery("#contact_search_result").html("'.dol_escape_js($langs->trans('Select2SearchInProgress')).'");
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jQuery("#contact_id").val("");
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jQuery("#contact_lastname").val("");
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jQuery("#contact_firstname").val("");
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jQuery("#company_name").val("");
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jQuery("#contact_phone").val("");
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jQuery.getJSON(
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"'.dol_escape_js(dol_buildpath('/public/ticket/ajax/ajax.php', 1)).'",
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{
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action: "getContacts",
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email: jQuery("#email").val()
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},
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function(response) {
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if (response.error) {
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jQuery("#contact_search_result").html("<span class=\"error\">"+response.error+"</span>");
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} else {
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var contact_list = response.contacts;
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if (contact_list.length == 1) {
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var contact = contact_list[0];
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jQuery("#contact_id").val(contact.id);
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jQuery("#contact_search_result").html(contact.firstname+" "+contact.lastname);
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jQuery(".contact_field").hide();
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} else if (contact_list.length <= 0) {
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jQuery("#contact_search_line").hide();
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jQuery(".contact_field").show();
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}
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}
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}
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).fail(function(jqxhr, textStatus, error) {
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var error_msg = "'.dol_escape_js($langs->trans('ErrorAjaxRequestFailed')).'"+" ["+textStatus+"] : "+error;
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jQuery("#contact_search_result").html("<span class=\"error\">"+error_msg+"</span>");
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});
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});
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});
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</script>';
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}
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}
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// If ticket created from another object
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$subelement = '';
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if (isset($this->param['origin']) && $this->param['originid'] > 0) {
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// Parse element/subelement (ex: project_task)
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$element = $subelement = $this->param['origin'];
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$regs = array();
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if (preg_match('/^([^_]+)_([^_]+)/i', $this->param['origin'], $regs)) {
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$element = $regs[1];
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$subelement = $regs[2];
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}
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dol_include_once('/'.$element.'/class/'.$subelement.'.class.php');
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$classname = ucfirst($subelement);
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$objectsrc = new $classname($this->db);
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$objectsrc->fetch(GETPOSTINT('originid'));
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if (empty($objectsrc->lines) && method_exists($objectsrc, 'fetch_lines')) {
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$objectsrc->fetch_lines();
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}
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$objectsrc->fetch_thirdparty();
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$newclassname = $classname;
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print '<tr><td>'.$langs->trans($newclassname).'</td><td colspan="2"><input name="'.$subelement.'id" value="'.GETPOST('originid').'" type="hidden" />'.$objectsrc->getNomUrl(1).'</td></tr>';
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}
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// Type of Ticket
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print '<tr><td class="titlefield"><span class="fieldrequired"><label for="selecttype_code">'.$langs->trans("TicketTypeRequest").'</span></label></td><td>';
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$this->selectTypesTickets($type_code, 'type_code', '', 2, 1, 0, 0, 'minwidth200 maxwidth500');
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print '</td></tr>';
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// Group => Category
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print '<tr><td><span class="fieldrequired"><label for="selectcategory_code">'.$langs->trans("TicketCategory").'</span></label></td><td>';
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$filter = '';
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if ($public) {
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$filter = '(public:=:1)';
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}
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$this->selectGroupTickets($category_code, 'category_code', $filter, 2, 1, 0, 0, 'minwidth200 maxwidth500');
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print '</td></tr>';
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// Severity => Priority
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print '<tr><td><span class="fieldrequired"><label for="selectseverity_code">'.$langs->trans("TicketSeverity").'</span></label></td><td>';
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$this->selectSeveritiesTickets($severity_code, 'severity_code', '', 2, 1, 0, 0, 'minwidth200 maxwidth500');
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print '</td></tr>';
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if (isModEnabled('knowledgemanagement')) {
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// KM Articles
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print '<tr id="KWwithajax" class="hidden"><td></td></tr>';
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print '<!-- Script to manage change of ticket group -->
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<script nonce="'.getNonce().'">
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jQuery(document).ready(function() {
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function groupticketchange() {
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console.log("We called groupticketchange, so we try to load list KM linked to event");
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$("#KWwithajax").html("");
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idgroupticket = $("#selectcategory_code").val();
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console.log("We have selected id="+idgroupticket);
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if (idgroupticket != "") {
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$.ajax({ url: \''.DOL_URL_ROOT.'/core/ajax/fetchKnowledgeRecord.php\',
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data: { action: \'getKnowledgeRecord\', idticketgroup: idgroupticket, token: \''.newToken().'\', lang:\''.$langs->defaultlang.'\', public:'.($public).' },
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type: \'GET\',
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success: function(response) {
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var urllist = \'\';
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console.log("We received response "+response);
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if (typeof response == "object") {
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console.log("response is already type object, no need to parse it");
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} else {
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console.log("response is type "+(typeof response));
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response = JSON.parse(response);
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}
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for (key in response) {
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answer = response[key].answer;
|
|
urllist += \'<li><a href="#" title="\'+response[key].title+\'" class="button_KMpopup" data-html="\'+answer+\'">\' +response[key].title+\'</a></li>\';
|
|
}
|
|
if (urllist != "") {
|
|
$("#KWwithajax").html(\'<td>'.$langs->trans("KMFoundForTicketGroup").'</td><td><ul>\'+urllist+\'</ul></td>\');
|
|
$("#KWwithajax").show();
|
|
$(".button_KMpopup").on("click",function(){
|
|
console.log("Open popup with jQuery(...).dialog() with KM article")
|
|
var $dialog = $("<div></div>").html($(this).attr("data-html"))
|
|
.dialog({
|
|
autoOpen: false,
|
|
modal: true,
|
|
height: (window.innerHeight - 150),
|
|
width: "80%",
|
|
title: $(this).attr("title"),
|
|
});
|
|
$dialog.dialog("open");
|
|
console.log($dialog);
|
|
})
|
|
}
|
|
},
|
|
error : function(output) {
|
|
console.error("Error on Fetch of KM articles");
|
|
},
|
|
});
|
|
}
|
|
};
|
|
$("#selectcategory_code").on("change",function() { groupticketchange(); });
|
|
if ($("#selectcategory_code").val() != "") {
|
|
groupticketchange();
|
|
}
|
|
});
|
|
</script>'."\n";
|
|
}
|
|
|
|
// Subject
|
|
if ($this->withtitletopic) {
|
|
print '<tr><td><label for="subject"><span class="fieldrequired">'.$langs->trans("Subject").'</span></label></td><td>';
|
|
// Answer to a ticket : display of the thread title in readonly
|
|
if ($this->withtopicreadonly) {
|
|
print $langs->trans('SubjectAnswerToTicket').' '.$this->topic_title;
|
|
} else {
|
|
if (isset($this->withreadid) && $this->withreadid > 0) {
|
|
$subject = $langs->trans('SubjectAnswerToTicket').' '.$this->withreadid.' : '.$this->topic_title;
|
|
}
|
|
print '<input class="text minwidth500" id="subject" name="subject" value="'.$subject.'"'.(empty($this->withemail) ? ' autofocus' : '').' />';
|
|
}
|
|
print '</td></tr>';
|
|
}
|
|
|
|
// Message
|
|
print '<tr><td><label for="message"><span class="fieldrequired">'.$langs->trans("Message").'</span></label></td><td>';
|
|
|
|
// If public form, display more information
|
|
$toolbarname = 'dolibarr_notes';
|
|
if ($this->ispublic) {
|
|
$toolbarname = 'dolibarr_details'; // TODO Allow image so use can do paste of image into content but disallow file manager
|
|
print '<div class="warning hideonsmartphone">'.(getDolGlobalString("TICKET_PUBLIC_TEXT_HELP_MESSAGE", $langs->trans('TicketPublicPleaseBeAccuratelyDescribe'))).'</div>';
|
|
}
|
|
include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
|
|
$uselocalbrowser = true;
|
|
$doleditor = new DolEditor('message', $msg, '100%', 230, $toolbarname, 'In', true, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_TICKET'), ROWS_8, '90%');
|
|
$doleditor->Create();
|
|
print '</td></tr>';
|
|
|
|
if ($public && getDolGlobalString('MAIN_SECURITY_ENABLECAPTCHA_TICKET')) {
|
|
require_once DOL_DOCUMENT_ROOT.'/core/lib/security2.lib.php';
|
|
print '<tr><td class="titlefield"><label for="email"><span class="fieldrequired">'.$langs->trans("SecurityCode").'</span></label></td><td>';
|
|
print '<span class="span-icon-security inline-block">';
|
|
print '<input id="securitycode" placeholder="'.$langs->trans("SecurityCode").'" class="flat input-icon-security width125" type="text" maxlength="5" name="code" tabindex="3" />';
|
|
print '</span>';
|
|
print '<span class="nowrap inline-block">';
|
|
print '<img class="inline-block valignmiddle" src="'.DOL_URL_ROOT.'/core/antispamimage.php" border="0" width="80" height="32" id="img_securitycode" />';
|
|
print '<a class="inline-block valignmiddle" href="" tabindex="4" data-role="button">'.img_picto($langs->trans("Refresh"), 'refresh', 'id="captcha_refresh_img"').'</a>';
|
|
print '</span>';
|
|
print '</td></tr>';
|
|
}
|
|
|
|
// Categories
|
|
if (isModEnabled('category') && !$public) {
|
|
include_once DOL_DOCUMENT_ROOT.'/categories/class/categorie.class.php';
|
|
$cate_arbo = $form->select_all_categories(Categorie::TYPE_TICKET, '', 'parent', 64, 0, 3);
|
|
|
|
if (count($cate_arbo)) {
|
|
// Categories
|
|
print '<tr><td class="wordbreak"></td><td>';
|
|
print img_picto('', 'category', 'class="pictofixedwidth"').$form->multiselectarray('categories', $cate_arbo, GETPOST('categories', 'array'), '', 0, 'quatrevingtpercent widthcentpercentminusx', 0, 0, '', '', $langs->transnoentitiesnoconv("Categories"));
|
|
print "</td></tr>";
|
|
}
|
|
}
|
|
|
|
// Attached files
|
|
if (!empty($this->withfile)) {
|
|
// Define list of attached files
|
|
$listofpaths = array();
|
|
$listofnames = array();
|
|
$listofmimes = array();
|
|
if (!empty($_SESSION["listofpaths"])) {
|
|
$listofpaths = explode(';', $_SESSION["listofpaths"]);
|
|
}
|
|
|
|
if (!empty($_SESSION["listofnames"])) {
|
|
$listofnames = explode(';', $_SESSION["listofnames"]);
|
|
}
|
|
|
|
if (!empty($_SESSION["listofmimes"])) {
|
|
$listofmimes = explode(';', $_SESSION["listofmimes"]);
|
|
}
|
|
|
|
$out = '<tr>';
|
|
$out .= '<td></td>';
|
|
$out .= '<td>';
|
|
// TODO Trick to have param removedfile containing nb of image to delete. But this does not works without javascript
|
|
$out .= '<input type="hidden" class="removedfilehidden" name="removedfile" value="">'."\n";
|
|
$out .= '<script nonce="'.getNonce().'" type="text/javascript">';
|
|
$out .= 'jQuery(document).ready(function () {';
|
|
$out .= ' jQuery(".removedfile").click(function() {';
|
|
$out .= ' jQuery(".removedfilehidden").val(jQuery(this).val());';
|
|
$out .= ' });';
|
|
$out .= '})';
|
|
$out .= '</script>'."\n";
|
|
if (count($listofpaths)) {
|
|
foreach ($listofpaths as $key => $val) {
|
|
$out .= '<div id="attachfile_'.$key.'">';
|
|
$out .= img_mime($listofnames[$key]).' '.$listofnames[$key];
|
|
if (!$this->withfilereadonly) {
|
|
$out .= ' <input type="image" style="border: 0px;" src="'.DOL_URL_ROOT.'/theme/'.$conf->theme.'/img/delete.png" value="'.($key + 1).'" class="removedfile" id="removedfile_'.$key.'" name="removedfile_'.$key.'" />';
|
|
}
|
|
$out .= '<br></div>';
|
|
}
|
|
}
|
|
if ($this->withfile == 2) { // Can add other files
|
|
$maxfilesizearray = getMaxFileSizeArray();
|
|
$maxmin = $maxfilesizearray['maxmin'];
|
|
if ($maxmin > 0) {
|
|
$out .= '<input type="hidden" name="MAX_FILE_SIZE" value="'.($maxmin * 1024).'">'; // MAX_FILE_SIZE must precede the field type=file
|
|
}
|
|
$out .= '<input type="file" class="flat" id="addedfile" name="addedfile" value="'.$langs->trans("Upload").'" />';
|
|
$out .= ' ';
|
|
$out .= '<input type="submit" class="button smallpaddingimp reposition" id="addfile" name="addfile" value="'.$langs->trans("MailingAddFile").'" />';
|
|
}
|
|
$out .= "</td></tr>\n";
|
|
|
|
print $out;
|
|
}
|
|
|
|
// User of creation
|
|
if ($this->withusercreate > 0 && $this->fk_user_create) {
|
|
print '<tr><td class="titlefield">'.$langs->trans("CreatedBy").'</td><td>';
|
|
$langs->load("users");
|
|
$fuser = new User($this->db);
|
|
|
|
if ($this->withcreatereadonly) {
|
|
if ($res = $fuser->fetch($this->fk_user_create)) {
|
|
print $fuser->getNomUrl(1);
|
|
}
|
|
}
|
|
print ' ';
|
|
print "</td></tr>\n";
|
|
}
|
|
|
|
// Customer or supplier
|
|
if ($this->withcompany) {
|
|
// force company and contact id for external user
|
|
if (empty($user->socid)) {
|
|
// Company
|
|
print '<tr><td class="titlefield">'.$langs->trans("ThirdParty").'</td><td>';
|
|
$events = array();
|
|
$events[] = array('method' => 'getContacts', 'url' => dol_buildpath('/core/ajax/contacts.php', 1), 'htmlname' => 'contactid', 'params' => array('add-customer-contact' => 'disabled'));
|
|
print img_picto('', 'company', 'class="paddingright"');
|
|
print $form->select_company($this->withfromsocid, 'socid', '', 1, 1, '', $events, 0, 'minwidth200');
|
|
print '</td></tr>';
|
|
if (!empty($conf->use_javascript_ajax) && getDolGlobalString('COMPANY_USE_SEARCH_TO_SELECT')) {
|
|
$htmlname = 'socid';
|
|
print '<script nonce="'.getNonce().'" type="text/javascript">
|
|
$(document).ready(function () {
|
|
jQuery("#'.$htmlname.'").change(function () {
|
|
var obj = '.json_encode($events).';
|
|
$.each(obj, function(key,values) {
|
|
if (values.method.length) {
|
|
runJsCodeForEvent'.$htmlname.'(values);
|
|
}
|
|
});
|
|
});
|
|
|
|
function runJsCodeForEvent'.$htmlname.'(obj) {
|
|
console.log("Run runJsCodeForEvent'.$htmlname.'");
|
|
var id = $("#'.$htmlname.'").val();
|
|
var method = obj.method;
|
|
var url = obj.url;
|
|
var htmlname = obj.htmlname;
|
|
var showempty = obj.showempty;
|
|
$.getJSON(url,
|
|
{
|
|
action: method,
|
|
id: id,
|
|
htmlname: htmlname,
|
|
showempty: showempty
|
|
},
|
|
function(response) {
|
|
$.each(obj.params, function(key,action) {
|
|
if (key.length) {
|
|
var num = response.num;
|
|
if (num > 0) {
|
|
$("#" + key).removeAttr(action);
|
|
} else {
|
|
$("#" + key).attr(action, action);
|
|
}
|
|
}
|
|
});
|
|
$("select#" + htmlname).html(response.value);
|
|
if (response.num) {
|
|
var selecthtml_str = response.value;
|
|
var selecthtml_dom=$.parseHTML(selecthtml_str);
|
|
if (typeof(selecthtml_dom[0][0]) !== \'undefined\') {
|
|
$("#inputautocomplete"+htmlname).val(selecthtml_dom[0][0].innerHTML);
|
|
}
|
|
} else {
|
|
$("#inputautocomplete"+htmlname).val("");
|
|
}
|
|
$("select#" + htmlname).change(); /* Trigger event change */
|
|
}
|
|
);
|
|
}
|
|
});
|
|
</script>';
|
|
}
|
|
if ($mode == 'create') {
|
|
// Contact and type
|
|
print '<tr><td>'.$langs->trans("Contact").'</td><td>';
|
|
// If no socid, set to -1 to avoid full contacts list
|
|
$selectedCompany = ($this->withfromsocid > 0) ? $this->withfromsocid : -1;
|
|
print img_picto('', 'contact', 'class="paddingright"');
|
|
// @phan-suppress-next-line PhanPluginSuspiciousParamOrder
|
|
print $form->select_contact($selectedCompany, $this->withfromcontactid, 'contactid', 3, '', '', 1, 'maxwidth300 widthcentpercentminusx', true);
|
|
|
|
print ' ';
|
|
$formcompany->selectTypeContact($ticketstatic, '', 'type', 'external', '', 0, 'maginleftonly');
|
|
print '</td></tr>';
|
|
}
|
|
} else {
|
|
print '<tr><td class="titlefield"><input type="hidden" name="socid" value="'.$user->socid.'"/></td>';
|
|
print '<td><input type="hidden" name="contactid" value="'.$user->contact_id.'"/></td>';
|
|
print '<td><input type="hidden" name="type" value="Z"/></td></tr>';
|
|
}
|
|
|
|
// Notify thirdparty at creation
|
|
if (empty($this->ispublic) && $action == 'create') {
|
|
print '<tr><td><label for="notify_tiers_at_create">'.$langs->trans("TicketNotifyTiersAtCreation").'</label></td><td>';
|
|
print '<input type="checkbox" id="notify_tiers_at_create" name="notify_tiers_at_create"'.($this->withnotifytiersatcreate ? ' checked="checked"' : '').'>';
|
|
print '</td></tr>';
|
|
}
|
|
|
|
// User assigned
|
|
print '<tr><td>';
|
|
print $langs->trans("AssignedTo");
|
|
print '</td><td>';
|
|
print img_picto('', 'user', 'class="pictofixedwidth"');
|
|
print $form->select_dolusers($user_assign, 'fk_user_assign', 1);
|
|
print '</td>';
|
|
print '</tr>';
|
|
}
|
|
|
|
if ($subelement != 'project') {
|
|
if (isModEnabled('project') && !$this->ispublic) {
|
|
$formproject = new FormProjets($this->db);
|
|
print '<tr><td><label for="project"><span class="">'.$langs->trans("Project").'</span></label></td><td>';
|
|
print img_picto('', 'project').$formproject->select_projects(-1, $projectid, 'projectid', 0, 0, 1, 1, 0, 0, 0, '', 1, 0, 'maxwidth500');
|
|
print '</td></tr>';
|
|
}
|
|
}
|
|
|
|
if ($subelement != 'contract') {
|
|
if (isModEnabled('contract') && !$this->ispublic) {
|
|
$langs->load('contracts');
|
|
$formcontract = new FormContract($this->db);
|
|
print '<tr><td><label for="contract"><span class="">'.$langs->trans("Contract").'</span></label></td><td>';
|
|
print img_picto('', 'contract');
|
|
print $formcontract->select_contract(-1, GETPOSTINT('contactid'), 'contractid', 0, 1, 1, 1);
|
|
print '</td></tr>';
|
|
}
|
|
}
|
|
|
|
// Other attributes
|
|
$parameters = array();
|
|
$reshook = $hookmanager->executeHooks('formObjectOptions', $parameters, $ticketstat, $action); // Note that $action and $object may have been modified by hook
|
|
if (empty($reshook)) {
|
|
if ($mode == 'create') {
|
|
print $object->showOptionals($extrafields, 'create');
|
|
} else {
|
|
print $object->showOptionals($extrafields, 'edit');
|
|
}
|
|
}
|
|
|
|
print '</table>';
|
|
|
|
if ($withdolfichehead) {
|
|
print dol_get_fiche_end();
|
|
}
|
|
|
|
print '<br><br>';
|
|
|
|
if ($mode == 'create') {
|
|
print $form->buttonsSaveCancel(((isset($this->withreadid) && $this->withreadid > 0) ? "SendResponse" : "CreateTicket"), ($this->withcancel ? "Cancel" : ""));
|
|
} else {
|
|
print $form->buttonsSaveCancel(((isset($this->withreadid) && $this->withreadid > 0) ? "SendResponse" : "Save"), ($this->withcancel ? "Cancel" : ""));
|
|
}
|
|
|
|
/*
|
|
print '<div class="center">';
|
|
print '<input type="submit" class="button" name="add" value="'.$langs->trans(($this->withreadid > 0 ? "SendResponse" : "CreateTicket")).'" />';
|
|
if ($this->withcancel) {
|
|
print " ";
|
|
print '<input class="button button-cancel" type="submit" name="cancel" value="'.$langs->trans("Cancel").'">';
|
|
}
|
|
print '</div>';
|
|
*/
|
|
|
|
print '<input type="hidden" name="page_y">'."\n";
|
|
|
|
print "</form>\n";
|
|
print "<!-- End form TICKET -->\n";
|
|
}
|
|
|
|
/**
|
|
* Return html list of tickets type
|
|
*
|
|
* @param string|array $selected Id of preselected field or array of Ids
|
|
* @param string $htmlname Nom de la zone select
|
|
* @param string $filtertype To filter on field type in llx_c_ticket_type (array('code'=>xx,'label'=>zz))
|
|
* @param int $format 0=id+libelle, 1=code+code, 2=code+libelle, 3=id+code
|
|
* @param int $empty 1=peut etre vide, 0 sinon
|
|
* @param int $noadmininfo 0=Add admin info, 1=Disable admin info
|
|
* @param int $maxlength Max length of label
|
|
* @param string $morecss More CSS
|
|
* @param int $multiselect Is multiselect ?
|
|
* @return void
|
|
*/
|
|
public function selectTypesTickets($selected = '', $htmlname = 'tickettype', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '', $multiselect = 0)
|
|
{
|
|
global $langs, $user;
|
|
|
|
$selected = is_array($selected) ? $selected : (!empty($selected) ? explode(',', $selected) : array());
|
|
$ticketstat = new Ticket($this->db);
|
|
|
|
dol_syslog(get_class($this) . "::select_types_tickets " . implode(';', $selected) . ", " . $htmlname . ", " . $filtertype . ", " . $format . ", " . $multiselect, LOG_DEBUG);
|
|
|
|
$filterarray = array();
|
|
|
|
if ($filtertype != '' && $filtertype != '-1') {
|
|
$filterarray = explode(',', $filtertype);
|
|
}
|
|
|
|
$ticketstat->loadCacheTypesTickets();
|
|
|
|
print '<select id="select'.$htmlname.'" class="flat minwidth100'.($morecss ? ' '.$morecss : '').'" name="'.$htmlname.($multiselect ? '[]' : '').'"'.($multiselect ? ' multiple' : '').'>';
|
|
if ($empty) {
|
|
print '<option value=""> </option>';
|
|
}
|
|
|
|
if (is_array($ticketstat->cache_types_tickets) && count($ticketstat->cache_types_tickets)) {
|
|
foreach ($ticketstat->cache_types_tickets as $id => $arraytypes) {
|
|
// On passe si on a demande de filtrer sur des modes de paiments particuliers
|
|
if (count($filterarray) && !in_array($arraytypes['type'], $filterarray)) {
|
|
continue;
|
|
}
|
|
|
|
// If 'showempty' is enabled we discard empty line because an empty line has already been output.
|
|
if ($empty && empty($arraytypes['code'])) {
|
|
continue;
|
|
}
|
|
|
|
if ($format == 0) {
|
|
print '<option value="'.$id.'"';
|
|
}
|
|
|
|
if ($format == 1) {
|
|
print '<option value="'.$arraytypes['code'].'"';
|
|
}
|
|
|
|
if ($format == 2) {
|
|
print '<option value="'.$arraytypes['code'].'"';
|
|
}
|
|
|
|
if ($format == 3) {
|
|
print '<option value="'.$id.'"';
|
|
}
|
|
|
|
// If text is selected, we compare with code, otherwise with id
|
|
if (in_array($arraytypes['code'], $selected)) {
|
|
print ' selected="selected"';
|
|
} elseif (in_array($id, $selected)) {
|
|
print ' selected="selected"';
|
|
} elseif ($arraytypes['use_default'] == "1" && empty($selected)) {
|
|
print ' selected="selected"';
|
|
}
|
|
|
|
print '>';
|
|
|
|
$value = ' ';
|
|
if ($format == 0) {
|
|
$value = ($maxlength ? dol_trunc($arraytypes['label'], $maxlength) : $arraytypes['label']);
|
|
} elseif ($format == 1) {
|
|
$value = $arraytypes['code'];
|
|
} elseif ($format == 2) {
|
|
$value = ($maxlength ? dol_trunc($arraytypes['label'], $maxlength) : $arraytypes['label']);
|
|
} elseif ($format == 3) {
|
|
$value = $arraytypes['code'];
|
|
}
|
|
|
|
print $value ? $value : ' ';
|
|
print '</option>';
|
|
}
|
|
}
|
|
print '</select>';
|
|
if (isset($user->admin) && $user->admin && !$noadmininfo) {
|
|
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
|
|
}
|
|
|
|
print ajax_combobox('select'.$htmlname);
|
|
}
|
|
|
|
/**
|
|
* Return html list of ticket analytic codes
|
|
*
|
|
* @param string $selected Id pre-selected category
|
|
* @param string $htmlname Name of select component
|
|
* @param string $filtertype To filter on some properties in llx_c_ticket_category ('public = 1'). This parameter must not come from input of users.
|
|
* @param int $format 0 = id+label, 1 = code+code, 2 = code+label, 3 = id+code
|
|
* @param int $empty 1 = can be empty, 0 = or can't be empty
|
|
* @param int $noadmininfo 0 = ddd admin info, 1 = disable admin info
|
|
* @param int $maxlength Max length of label
|
|
* @param string $morecss More CSS
|
|
* @param int $use_multilevel If > 0 create a multilevel select which use $htmlname example: $use_multilevel = 1 permit to have 2 select boxes.
|
|
* @param Translate $outputlangs Output language
|
|
* @return string|void String of HTML component
|
|
*/
|
|
public function selectGroupTickets($selected = '', $htmlname = 'ticketcategory', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '', $use_multilevel = 0, $outputlangs = null)
|
|
{
|
|
global $conf, $langs, $user;
|
|
|
|
dol_syslog(get_class($this)."::selectCategoryTickets ".$selected.", ".$htmlname.", ".$filtertype.", ".$format, LOG_DEBUG);
|
|
|
|
if (is_null($outputlangs) || !is_object($outputlangs)) {
|
|
$outputlangs = $langs;
|
|
}
|
|
$outputlangs->load("ticket");
|
|
|
|
$publicgroups = ($filtertype == 'public=1' || $filtertype == '(public:=:1)');
|
|
|
|
$ticketstat = new Ticket($this->db);
|
|
$ticketstat->loadCacheCategoriesTickets($publicgroups ? 1 : -1); // get list of active ticket groups
|
|
|
|
if ($use_multilevel <= 0) {
|
|
print '<select id="select'.$htmlname.'" class="flat minwidth100'.($morecss ? ' '.$morecss : '').'" name="'.$htmlname.'">';
|
|
if ($empty) {
|
|
print '<option value=""> </option>';
|
|
}
|
|
|
|
if (is_array($ticketstat->cache_category_tickets) && count($ticketstat->cache_category_tickets)) {
|
|
foreach ($ticketstat->cache_category_tickets as $id => $arraycategories) {
|
|
// Exclude some record
|
|
if ($publicgroups) {
|
|
if (empty($arraycategories['public'])) {
|
|
continue;
|
|
}
|
|
}
|
|
|
|
// We discard empty line if showempty is on because an empty line has already been output.
|
|
if ($empty && empty($arraycategories['code'])) {
|
|
continue;
|
|
}
|
|
|
|
$label = ($arraycategories['label'] != '-' ? $arraycategories['label'] : '');
|
|
if ($outputlangs->trans("TicketCategoryShort".$arraycategories['code']) != "TicketCategoryShort".$arraycategories['code']) {
|
|
$label = $outputlangs->trans("TicketCategoryShort".$arraycategories['code']);
|
|
} elseif ($outputlangs->trans($arraycategories['code']) != $arraycategories['code']) {
|
|
$label = $outputlangs->trans($arraycategories['code']);
|
|
}
|
|
|
|
if ($format == 0) {
|
|
print '<option value="'.$id.'"';
|
|
}
|
|
|
|
if ($format == 1) {
|
|
print '<option value="'.$arraycategories['code'].'"';
|
|
}
|
|
|
|
if ($format == 2) {
|
|
print '<option value="'.$arraycategories['code'].'"';
|
|
}
|
|
|
|
if ($format == 3) {
|
|
print '<option value="'.$id.'"';
|
|
}
|
|
|
|
// If selected is text, we compare with code, otherwise with id
|
|
if (isset($selected) && preg_match('/[a-z]/i', $selected) && $selected == $arraycategories['code']) {
|
|
print ' selected="selected"';
|
|
} elseif (isset($selected) && $selected == $id) {
|
|
print ' selected="selected"';
|
|
} elseif ($arraycategories['use_default'] == "1" && empty($selected)) {
|
|
print ' selected="selected"';
|
|
} elseif (count($ticketstat->cache_category_tickets) == 1) { // If only 1 choice, we autoselect it
|
|
print ' selected="selected"';
|
|
}
|
|
|
|
print '>';
|
|
|
|
$value = '';
|
|
if ($format == 0) {
|
|
$value = ($maxlength ? dol_trunc($label, $maxlength) : $label);
|
|
}
|
|
|
|
if ($format == 1) {
|
|
$value = $arraycategories['code'];
|
|
}
|
|
|
|
if ($format == 2) {
|
|
$value = ($maxlength ? dol_trunc($label, $maxlength) : $label);
|
|
}
|
|
|
|
if ($format == 3) {
|
|
$value = $arraycategories['code'];
|
|
}
|
|
|
|
print $value ? $value : ' ';
|
|
print '</option>';
|
|
}
|
|
}
|
|
print '</select>';
|
|
if (isset($user->admin) && $user->admin && !$noadmininfo) {
|
|
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
|
|
}
|
|
|
|
print ajax_combobox('select'.$htmlname);
|
|
} elseif ($htmlname != '') {
|
|
$selectedgroups = array();
|
|
$groupvalue = "";
|
|
$groupticket = GETPOST($htmlname, 'aZ09');
|
|
$child_id = GETPOST($htmlname.'_child_id', 'aZ09') ? GETPOST($htmlname.'_child_id', 'aZ09') : 0;
|
|
if (!empty($groupticket)) {
|
|
$tmpgroupticket = $groupticket;
|
|
$sql = "SELECT ctc.rowid, ctc.fk_parent, ctc.code";
|
|
$sql .= " FROM ".$this->db->prefix()."c_ticket_category as ctc WHERE ctc.code = '".$this->db->escape($tmpgroupticket)."'";
|
|
$resql = $this->db->query($sql);
|
|
if ($resql) {
|
|
$obj = $this->db->fetch_object($resql);
|
|
$selectedgroups[] = $obj->code;
|
|
while ($obj->fk_parent > 0) {
|
|
$sql = "SELECT ctc.rowid, ctc.fk_parent, ctc.code FROM ".$this->db->prefix()."c_ticket_category as ctc WHERE ctc.rowid ='".$this->db->escape($obj->fk_parent)."'";
|
|
$resql = $this->db->query($sql);
|
|
if ($resql) {
|
|
$obj = $this->db->fetch_object($resql);
|
|
$selectedgroups[] = $obj->code;
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
$arrayidused = array();
|
|
$arrayidusedconcat = array();
|
|
$arraycodenotparent = array();
|
|
$arraycodenotparent[] = "";
|
|
|
|
$stringtoprint = '<span class="supportemailfield bold">'.$langs->trans("GroupOfTicket").'</span> ';
|
|
$stringtoprint .= '<select id="'.$htmlname.'" class="minwidth500" child_id="0">';
|
|
$stringtoprint .= '<option value=""> </option>';
|
|
|
|
$sql = "SELECT ctc.rowid, ctc.code, ctc.label, ctc.fk_parent, ctc.public, ";
|
|
$sql .= $this->db->ifsql("ctc.rowid NOT IN (SELECT ctcfather.rowid FROM ".MAIN_DB_PREFIX."c_ticket_category as ctcfather JOIN ".MAIN_DB_PREFIX."c_ticket_category as ctcjoin ON ctcfather.rowid = ctcjoin.fk_parent WHERE ctcjoin.active > 0)", "'NOTPARENT'", "'PARENT'")." as isparent";
|
|
$sql .= " FROM ".$this->db->prefix()."c_ticket_category as ctc";
|
|
$sql .= " WHERE ctc.active > 0 AND ctc.entity = ".((int) $conf->entity);
|
|
$public = ($filtertype == 'public=1' || $filtertype == '(public:=:1)');
|
|
if ($public) {
|
|
$sql .= " AND ctc.public = 1";
|
|
}
|
|
$sql .= " AND ctc.fk_parent = 0";
|
|
$sql .= $this->db->order('ctc.pos', 'ASC');
|
|
|
|
$resql = $this->db->query($sql);
|
|
if ($resql) {
|
|
$num_rows_level0 = $this->db->num_rows($resql);
|
|
$i = 0;
|
|
while ($i < $num_rows_level0) {
|
|
$obj = $this->db->fetch_object($resql);
|
|
if ($obj) {
|
|
$label = ($obj->label != '-' ? $obj->label : '');
|
|
if ($outputlangs->trans("TicketCategoryShort".$obj->code) != "TicketCategoryShort".$obj->code) {
|
|
$label = $outputlangs->trans("TicketCategoryShort".$obj->code);
|
|
} elseif ($outputlangs->trans($obj->code) != $obj->code) {
|
|
$label = $outputlangs->trans($obj->code);
|
|
}
|
|
|
|
$grouprowid = $obj->rowid;
|
|
$groupvalue = $obj->code;
|
|
$grouplabel = $label;
|
|
|
|
$isparent = $obj->isparent;
|
|
if (is_array($selectedgroups)) {
|
|
$iselected = in_array($obj->code, $selectedgroups) ? 'selected' : '';
|
|
} else {
|
|
$iselected = $groupticket == $obj->code ? 'selected' : '';
|
|
}
|
|
$stringtoprint .= '<option '.$iselected.' class="'.$htmlname.dol_escape_htmltag($grouprowid).'" value="'.dol_escape_htmltag($groupvalue).'" data-html="'.dol_escape_htmltag($grouplabel).'">'.dol_escape_htmltag($grouplabel).'</option>';
|
|
if ($isparent == 'NOTPARENT') {
|
|
$arraycodenotparent[] = $groupvalue;
|
|
}
|
|
$arrayidused[] = $grouprowid;
|
|
$arrayidusedconcat[] = $grouprowid;
|
|
}
|
|
$i++;
|
|
}
|
|
} else {
|
|
dol_print_error($this->db);
|
|
}
|
|
if (count($arrayidused) == 1) {
|
|
return '<input type="hidden" name="'.$htmlname.'" id="'.$htmlname.'" value="'.dol_escape_htmltag($groupvalue).'">';
|
|
} else {
|
|
$stringtoprint .= '<input type="hidden" name="'.$htmlname.'" id="'.$htmlname.'_select" class="maxwidth500 minwidth400" value="'.GETPOST($htmlname).'">';
|
|
$stringtoprint .= '<input type="hidden" name="'.$htmlname.'_child_id" id="'.$htmlname.'_select_child_id" class="maxwidth500 minwidth400" '.GETPOST($htmlname).' value="'.GETPOST($htmlname."_child_id").'">';
|
|
}
|
|
$stringtoprint .= '</select> ';
|
|
|
|
$levelid = 1; // The first combobox
|
|
while ($levelid <= $use_multilevel) { // Loop to take the child of the combo
|
|
$tabscript = array();
|
|
$stringtoprint .= '<select id="'.$htmlname.'_child_'.$levelid.'" class="maxwidth500 minwidth400 groupticketchild" child_id="'.$levelid.'">';
|
|
$stringtoprint .= '<option value=""> </option>';
|
|
|
|
$sql = "SELECT ctc.rowid, ctc.code, ctc.label, ctc.fk_parent, ctc.public, ctcjoin.code as codefather";
|
|
$sql .= " FROM ".$this->db->prefix()."c_ticket_category as ctc";
|
|
$sql .= " JOIN ".$this->db->prefix()."c_ticket_category as ctcjoin ON ctc.fk_parent = ctcjoin.rowid";
|
|
$sql .= " WHERE ctc.active > 0 AND ctc.entity = ".((int) $conf->entity);
|
|
$sql .= " AND ctc.rowid NOT IN (".$this->db->sanitize(implode(',', $arrayidusedconcat)).")";
|
|
|
|
$public = ($filtertype == 'public=1' || $filtertype == '(public:=:1)');
|
|
if ($public) {
|
|
$sql .= " AND ctc.public = 1";
|
|
}
|
|
// Add a test to take only record that are direct child
|
|
if (!empty($arrayidused)) {
|
|
$sql .= " AND ctc.fk_parent IN ( ";
|
|
foreach ($arrayidused as $idused) {
|
|
$sql .= $idused.", ";
|
|
}
|
|
$sql = substr($sql, 0, -2);
|
|
$sql .= ")";
|
|
}
|
|
$sql .= $this->db->order('ctc.pos', 'ASC');
|
|
|
|
$resql = $this->db->query($sql);
|
|
if ($resql) {
|
|
$num_rows = $this->db->num_rows($resql);
|
|
$i = 0;
|
|
$arrayidused = array();
|
|
while ($i < $num_rows) {
|
|
$obj = $this->db->fetch_object($resql);
|
|
if ($obj) {
|
|
$label = ($obj->label != '-' ? $obj->label : '');
|
|
if ($outputlangs->trans("TicketCategoryShort".$obj->code) != "TicketCategoryShort".$obj->code) {
|
|
$label = $outputlangs->trans("TicketCategoryShort".$obj->code);
|
|
} elseif ($outputlangs->trans($obj->code) != $obj->code) {
|
|
$label = $outputlangs->trans($obj->code);
|
|
}
|
|
|
|
$grouprowid = $obj->rowid;
|
|
$groupvalue = $obj->code;
|
|
$grouplabel = $label;
|
|
$isparent = $obj->isparent;
|
|
$fatherid = $obj->fk_parent;
|
|
$arrayidused[] = $grouprowid;
|
|
$arrayidusedconcat[] = $grouprowid;
|
|
$groupcodefather = $obj->codefather;
|
|
if ($isparent == 'NOTPARENT') {
|
|
$arraycodenotparent[] = $groupvalue;
|
|
}
|
|
if (is_array($selectedgroups)) {
|
|
$iselected = in_array($obj->code, $selectedgroups) ? 'selected' : '';
|
|
} else {
|
|
$iselected = $groupticket == $obj->code ? 'selected' : '';
|
|
}
|
|
$stringtoprint .= '<option '.$iselected.' class="'.$htmlname.'_'.dol_escape_htmltag($fatherid).'_child_'.$levelid.'" value="'.dol_escape_htmltag($groupvalue).'" data-html="'.dol_escape_htmltag($grouplabel).'">'.dol_escape_htmltag($grouplabel).'</option>';
|
|
if (empty($tabscript[$groupcodefather])) {
|
|
$tabscript[$groupcodefather] = 'if ($("#'.$htmlname.($levelid > 1 ? '_child_'.($levelid - 1) : '').'").val() == "'.dol_escape_js($groupcodefather).'"){
|
|
$(".'.$htmlname.'_'.dol_escape_htmltag($fatherid).'_child_'.$levelid.'").show()
|
|
console.log("We show child tickets of '.$groupcodefather.' group ticket")
|
|
}else{
|
|
$(".'.$htmlname.'_'.dol_escape_htmltag($fatherid).'_child_'.$levelid.'").hide()
|
|
console.log("We hide child tickets of '.$groupcodefather.' group ticket")
|
|
}';
|
|
}
|
|
}
|
|
$i++;
|
|
}
|
|
} else {
|
|
dol_print_error($this->db);
|
|
}
|
|
$stringtoprint .= '</select>';
|
|
|
|
$stringtoprint .= '<script nonce="'.getNonce().'">';
|
|
$stringtoprint .= 'arraynotparents = '.json_encode($arraycodenotparent).';'; // when the last visible combo list is number x, this is the array of group
|
|
$stringtoprint .= 'if (arraynotparents.includes($("#'.$htmlname.($levelid > 1 ? '_child_'.($levelid - 1) : '').'").val())){
|
|
console.log("'.$htmlname.'_child_'.$levelid.'")
|
|
if($("#'.$htmlname.'_child_'.$levelid.'").val() == "" && ($("#'.$htmlname.'_child_'.$levelid.'").attr("child_id")>'.$child_id.')){
|
|
$("#'.$htmlname.'_child_'.$levelid.'").hide();
|
|
console.log("We hide '.$htmlname.'_child_'.$levelid.' input")
|
|
}
|
|
if(arraynotparents.includes("'.$groupticket.'") && '.$child_id.' == 0){
|
|
$("#ticketcategory_select_child_id").val($("#'.$htmlname.'").attr("child_id"))
|
|
$("#ticketcategory_select").val($("#'.$htmlname.'").val()) ;
|
|
console.log("We choose '.$htmlname.' input and reload hidden input");
|
|
}
|
|
}
|
|
$("#'.$htmlname.($levelid > 1 ? '_child_'.($levelid - 1) : '').'").change(function() {
|
|
child_id = $("#'.$htmlname.($levelid > 1 ? '_child_'.$levelid : '').'").attr("child_id");
|
|
|
|
/* Change of value to select this value*/
|
|
if (arraynotparents.includes($(this).val()) || $(this).attr("child_id") == '.$use_multilevel.') {
|
|
$("#ticketcategory_select").val($(this).val());
|
|
$("#ticketcategory_select_child_id").val($(this).attr("child_id")) ;
|
|
console.log("We choose to select "+ $(this).val());
|
|
}else{
|
|
if ($("#'.$htmlname.'_child_'.$levelid.' option").length <= 1) {
|
|
$("#ticketcategory_select").val($(this).val());
|
|
$("#ticketcategory_select_child_id").val($(this).attr("child_id"));
|
|
console.log("We choose to select "+ $(this).val() + " and next combo has no item, so we keep this selection");
|
|
} else {
|
|
console.log("We choose to select "+ $(this).val() + " but next combo has some item, so we clean selected item");
|
|
$("#ticketcategory_select").val("");
|
|
$("#ticketcategory_select_child_id").val("");
|
|
}
|
|
}
|
|
|
|
console.log("We select a new value into combo child_id="+child_id);
|
|
|
|
// Hide all selected box that are child of the one modified
|
|
$(".groupticketchild").each(function(){
|
|
if ($(this).attr("child_id") > child_id) {
|
|
console.log("hide child_id="+$(this).attr("child_id"));
|
|
$(this).val("");
|
|
$(this).hide();
|
|
}
|
|
})
|
|
|
|
// Now we enable the next combo
|
|
$("#'.$htmlname.'_child_'.$levelid.'").val("");
|
|
if (!arraynotparents.includes($(this).val()) && $("#'.$htmlname.'_child_'.$levelid.' option").length > 1) {
|
|
console.log($("#'.$htmlname.'_child_'.$levelid.' option").length);
|
|
$("#'.$htmlname.'_child_'.$levelid.'").show()
|
|
} else {
|
|
$("#'.$htmlname.'_child_'.$levelid.'").hide()
|
|
}
|
|
';
|
|
$levelid++;
|
|
foreach ($tabscript as $script) {
|
|
$stringtoprint .= $script;
|
|
}
|
|
$stringtoprint .= '})';
|
|
$stringtoprint .= '</script>';
|
|
}
|
|
$stringtoprint .= '<script nonce="'.getNonce().'">';
|
|
$stringtoprint .= '$("#'.$htmlname.'_child_'.$use_multilevel.'").change(function() {
|
|
$("#ticketcategory_select").val($(this).val());
|
|
$("#ticketcategory_select_child_id").val($(this).attr("child_id"));
|
|
tmpvalselect = $("#ticketcategory_select").val();
|
|
if(tmpvalselect == "" && $("#ticketcategory_select_child_id").val() >= 1){
|
|
$("#ticketcategory_select_child_id").val($(this).attr("child_id")-1);
|
|
}
|
|
console.log($("#ticketcategory_select").val());
|
|
})';
|
|
$stringtoprint .= '</script>';
|
|
$stringtoprint .= ajax_combobox($htmlname);
|
|
|
|
return $stringtoprint;
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Return html list of ticket severitys (priorities)
|
|
*
|
|
* @param string $selected Id severity pre-selected
|
|
* @param string $htmlname Name of the select area
|
|
* @param string $filtertype To filter on field type in llx_c_ticket_severity (array('code'=>xx,'label'=>zz))
|
|
* @param int $format 0 = id+label, 1 = code+code, 2 = code+label, 3 = id+code
|
|
* @param int $empty 1 = can be empty, 0 = or not
|
|
* @param int $noadmininfo 0 = add admin info, 1 = disable admin info
|
|
* @param int $maxlength Max length of label
|
|
* @param string $morecss More CSS
|
|
* @return void
|
|
*/
|
|
public function selectSeveritiesTickets($selected = '', $htmlname = 'ticketseverity', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '')
|
|
{
|
|
global $conf, $langs, $user;
|
|
|
|
$ticketstat = new Ticket($this->db);
|
|
|
|
dol_syslog(get_class($this)."::selectSeveritiesTickets ".$selected.", ".$htmlname.", ".$filtertype.", ".$format, LOG_DEBUG);
|
|
|
|
$filterarray = array();
|
|
|
|
if ($filtertype != '' && $filtertype != '-1') {
|
|
$filterarray = explode(',', $filtertype);
|
|
}
|
|
|
|
$ticketstat->loadCacheSeveritiesTickets();
|
|
|
|
print '<select id="select'.$htmlname.'" class="flat minwidth100'.($morecss ? ' '.$morecss : '').'" name="'.$htmlname.'">';
|
|
if ($empty) {
|
|
print '<option value=""> </option>';
|
|
}
|
|
|
|
if (is_array($conf->cache['severity_tickets']) && count($conf->cache['severity_tickets'])) {
|
|
foreach ($conf->cache['severity_tickets'] as $id => $arrayseverities) {
|
|
// On passe si on a demande de filtrer sur des modes de paiments particuliers
|
|
if (count($filterarray) && !in_array($arrayseverities['type'], $filterarray)) {
|
|
continue;
|
|
}
|
|
|
|
// We discard empty line if showempty is on because an empty line has already been output.
|
|
if ($empty && empty($arrayseverities['code'])) {
|
|
continue;
|
|
}
|
|
|
|
if ($format == 0) {
|
|
print '<option value="'.$id.'"';
|
|
}
|
|
|
|
if ($format == 1) {
|
|
print '<option value="'.$arrayseverities['code'].'"';
|
|
}
|
|
|
|
if ($format == 2) {
|
|
print '<option value="'.$arrayseverities['code'].'"';
|
|
}
|
|
|
|
if ($format == 3) {
|
|
print '<option value="'.$id.'"';
|
|
}
|
|
|
|
// If text is selected, we compare with code, otherwise with id
|
|
if (isset($selected) && preg_match('/[a-z]/i', $selected) && $selected == $arrayseverities['code']) {
|
|
print ' selected="selected"';
|
|
} elseif (isset($selected) && $selected == $id) {
|
|
print ' selected="selected"';
|
|
} elseif ($arrayseverities['use_default'] == "1" && empty($selected)) {
|
|
print ' selected="selected"';
|
|
}
|
|
|
|
print '>';
|
|
|
|
$value = '';
|
|
if ($format == 0) {
|
|
$value = ($maxlength ? dol_trunc($arrayseverities['label'], $maxlength) : $arrayseverities['label']);
|
|
}
|
|
|
|
if ($format == 1) {
|
|
$value = $arrayseverities['code'];
|
|
}
|
|
|
|
if ($format == 2) {
|
|
$value = ($maxlength ? dol_trunc($arrayseverities['label'], $maxlength) : $arrayseverities['label']);
|
|
}
|
|
|
|
if ($format == 3) {
|
|
$value = $arrayseverities['code'];
|
|
}
|
|
|
|
print $value ? $value : ' ';
|
|
print '</option>';
|
|
}
|
|
}
|
|
print '</select>';
|
|
if (isset($user->admin) && $user->admin && !$noadmininfo) {
|
|
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
|
|
}
|
|
|
|
print ajax_combobox('select'.$htmlname);
|
|
}
|
|
|
|
// phpcs:disable PEAR.NamingConventions.ValidFunctionName.ScopeNotCamelCaps
|
|
/**
|
|
* Clear list of attached files in send mail form (also stored in session)
|
|
*
|
|
* @return void
|
|
*/
|
|
public function clear_attached_files()
|
|
{
|
|
// phpcs:enable
|
|
global $conf, $user;
|
|
require_once DOL_DOCUMENT_ROOT.'/core/lib/files.lib.php';
|
|
|
|
// Set tmp user directory
|
|
$vardir = $conf->user->dir_output."/".$user->id;
|
|
$upload_dir = $vardir.'/temp/'; // TODO Add $keytoavoidconflict in upload_dir path
|
|
if (is_dir($upload_dir)) {
|
|
dol_delete_dir_recursive($upload_dir);
|
|
}
|
|
|
|
if (!empty($this->trackid)) { // TODO Always use trackid (ticXXX) instead of track_id (abcd123)
|
|
$keytoavoidconflict = '-'.$this->trackid;
|
|
} else {
|
|
$keytoavoidconflict = empty($this->track_id) ? '' : '-'.$this->track_id;
|
|
}
|
|
unset($_SESSION["listofpaths".$keytoavoidconflict]);
|
|
unset($_SESSION["listofnames".$keytoavoidconflict]);
|
|
unset($_SESSION["listofmimes".$keytoavoidconflict]);
|
|
}
|
|
|
|
/**
|
|
* Show the form to add message on ticket
|
|
*
|
|
* @param string $width Width of form
|
|
* @return void
|
|
*/
|
|
public function showMessageForm($width = '40%')
|
|
{
|
|
global $conf, $langs, $user, $hookmanager, $form, $mysoc;
|
|
|
|
$formmail = new FormMail($this->db);
|
|
$addfileaction = 'addfile';
|
|
|
|
if (!is_object($form)) {
|
|
$form = new Form($this->db);
|
|
}
|
|
|
|
// Load translation files required by the page
|
|
$langs->loadLangs(array('other', 'mails', 'ticket'));
|
|
|
|
// Clear temp files. Must be done at beginning, before call of triggers
|
|
if (GETPOST('mode', 'alpha') == 'init' || (GETPOST('modelselected') && GETPOST('modelmailselected', 'alpha') && GETPOST('modelmailselected', 'alpha') != '-1')) {
|
|
$this->clear_attached_files();
|
|
}
|
|
|
|
// Define output language
|
|
$outputlangs = $langs;
|
|
$newlang = '';
|
|
if (getDolGlobalInt('MAIN_MULTILANGS') && empty($newlang) && isset($this->param['langsmodels'])) {
|
|
$newlang = $this->param['langsmodels'];
|
|
}
|
|
if (!empty($newlang)) {
|
|
$outputlangs = new Translate("", $conf);
|
|
$outputlangs->setDefaultLang($newlang);
|
|
$outputlangs->load('other');
|
|
}
|
|
|
|
// Get message template for $this->param["models"] into c_email_templates
|
|
$arraydefaultmessage = -1;
|
|
if (isset($this->param['models']) && $this->param['models'] != 'none') {
|
|
$model_id = 0;
|
|
if (array_key_exists('models_id', $this->param)) {
|
|
$model_id = (int) $this->param["models_id"];
|
|
}
|
|
|
|
$arraydefaultmessage = $formmail->getEMailTemplate($this->db, $this->param["models"], $user, $outputlangs, $model_id); // If $model_id is empty, preselect the first one
|
|
}
|
|
|
|
// Define list of attached files
|
|
$listofpaths = array();
|
|
$listofnames = array();
|
|
$listofmimes = array();
|
|
|
|
if (!empty($this->trackid)) {
|
|
$keytoavoidconflict = '-'.$this->trackid;
|
|
} else {
|
|
$keytoavoidconflict = empty($this->track_id) ? '' : '-'.$this->track_id; // track_id instead of trackid
|
|
}
|
|
//var_dump($keytoavoidconflict);
|
|
if (GETPOST('mode', 'alpha') == 'init' || (GETPOST('modelselected') && GETPOST('modelmailselected', 'alpha') && GETPOST('modelmailselected', 'alpha') != '-1')) {
|
|
if (!empty($arraydefaultmessage->joinfiles) && !empty($this->param['fileinit']) && is_array($this->param['fileinit'])) {
|
|
foreach ($this->param['fileinit'] as $path) {
|
|
$formmail->add_attached_files($path, basename($path), dol_mimetype($path));
|
|
}
|
|
}
|
|
}
|
|
//var_dump($_SESSION);
|
|
//var_dump($_SESSION["listofpaths".$keytoavoidconflict]);
|
|
if (!empty($_SESSION["listofpaths".$keytoavoidconflict])) {
|
|
$listofpaths = explode(';', $_SESSION["listofpaths".$keytoavoidconflict]);
|
|
}
|
|
if (!empty($_SESSION["listofnames".$keytoavoidconflict])) {
|
|
$listofnames = explode(';', $_SESSION["listofnames".$keytoavoidconflict]);
|
|
}
|
|
if (!empty($_SESSION["listofmimes".$keytoavoidconflict])) {
|
|
$listofmimes = explode(';', $_SESSION["listofmimes".$keytoavoidconflict]);
|
|
}
|
|
|
|
// Define output language
|
|
$outputlangs = $langs;
|
|
$newlang = '';
|
|
if (getDolGlobalInt('MAIN_MULTILANGS') && empty($newlang) && isset($this->param['langsmodels'])) {
|
|
$newlang = $this->param['langsmodels'];
|
|
}
|
|
if (!empty($newlang)) {
|
|
$outputlangs = new Translate("", $conf);
|
|
$outputlangs->setDefaultLang($newlang);
|
|
$outputlangs->load('other');
|
|
}
|
|
|
|
print "\n<!-- Begin message_form TICKET -->\n";
|
|
|
|
$send_email = GETPOSTINT('send_email') ? GETPOSTINT('send_email') : 0;
|
|
|
|
// Example 1 : Adding jquery code
|
|
print '<script nonce="'.getNonce().'" type="text/javascript">
|
|
jQuery(document).ready(function() {
|
|
send_email=' . $send_email.';
|
|
if (send_email) {
|
|
if (!jQuery("#send_msg_email").is(":checked")) {
|
|
jQuery("#send_msg_email").prop("checked", true).trigger("change");
|
|
}
|
|
jQuery(".email_line").show();
|
|
} else {
|
|
if (!jQuery("#private_message").is(":checked")) {
|
|
jQuery("#private_message").prop("checked", true).trigger("change");
|
|
}
|
|
jQuery(".email_line").hide();
|
|
}
|
|
';
|
|
|
|
// If constant set, allow to send private messages as email
|
|
if (!getDolGlobalString('TICKET_SEND_PRIVATE_EMAIL')) {
|
|
print 'jQuery("#send_msg_email").click(function() {
|
|
console.log("Click send_msg_email");
|
|
if(jQuery(this).is(":checked")) {
|
|
if (jQuery("#private_message").is(":checked")) {
|
|
jQuery("#private_message").prop("checked", false).trigger("change");
|
|
}
|
|
jQuery(".email_line").show();
|
|
}
|
|
else {
|
|
jQuery(".email_line").hide();
|
|
}
|
|
});
|
|
|
|
jQuery("#private_message").click(function() {
|
|
console.log("Click private_message");
|
|
if (jQuery(this).is(":checked")) {
|
|
if (jQuery("#send_msg_email").is(":checked")) {
|
|
jQuery("#send_msg_email").prop("checked", false).trigger("change");
|
|
}
|
|
jQuery(".email_line").hide();
|
|
}
|
|
});';
|
|
}
|
|
|
|
print '});
|
|
</script>';
|
|
|
|
|
|
print '<form method="post" name="ticket" id="ticket" enctype="multipart/form-data" action="'.$this->param["returnurl"].'">';
|
|
print '<input type="hidden" name="token" value="'.newToken().'">';
|
|
print '<input type="hidden" name="action" value="'.$this->action.'">';
|
|
print '<input type="hidden" name="actionbis" value="add_message">';
|
|
print '<input type="hidden" name="backtopage" value="'.$this->backtopage.'">';
|
|
if (!empty($this->trackid)) {
|
|
print '<input type="hidden" name="trackid" value="'.$this->trackid.'">';
|
|
} else {
|
|
print '<input type="hidden" name="trackid" value="'.(empty($this->track_id) ? '' : $this->track_id).'">';
|
|
$keytoavoidconflict = empty($this->track_id) ? '' : '-'.$this->track_id; // track_id instead of trackid
|
|
}
|
|
foreach ($this->param as $key => $value) {
|
|
print '<input type="hidden" name="'.$key.'" value="'.$value.'">';
|
|
}
|
|
|
|
// Get message template
|
|
$model_id = 0;
|
|
if (array_key_exists('models_id', $this->param)) {
|
|
$model_id = $this->param["models_id"];
|
|
$arraydefaultmessage = $formmail->getEMailTemplate($this->db, $this->param["models"], $user, $outputlangs, $model_id);
|
|
}
|
|
|
|
$result = $formmail->fetchAllEMailTemplate(!empty($this->param["models"]) ? $this->param["models"] : "", $user, $outputlangs);
|
|
if ($result < 0) {
|
|
setEventMessages($this->error, $this->errors, 'errors');
|
|
}
|
|
$modelmail_array = array();
|
|
foreach ($formmail->lines_model as $line) {
|
|
$modelmail_array[$line->id] = $line->label;
|
|
}
|
|
|
|
print '<table class="border" width="'.$width.'">';
|
|
|
|
// External users can't send message email
|
|
if ($user->hasRight("ticket", "write") && !$user->socid) {
|
|
$ticketstat = new Ticket($this->db);
|
|
$res = $ticketstat->fetch(0, '', $this->track_id);
|
|
|
|
print '<tr><td></td><td>';
|
|
$checkbox_selected = (GETPOST('send_email') == "1" ? ' checked' : (getDolGlobalInt('TICKETS_MESSAGE_FORCE_MAIL') ? 'checked' : ''));
|
|
print '<input type="checkbox" name="send_email" value="1" id="send_msg_email" '.$checkbox_selected.'/> ';
|
|
print '<label for="send_msg_email">'.$langs->trans('SendMessageByEmail').'</label>';
|
|
$texttooltip = $langs->trans("TicketMessageSendEmailHelp");
|
|
if (!getDolGlobalString('TICKET_SEND_PRIVATE_EMAIL')) {
|
|
$texttooltip .= ' '.$langs->trans("TicketMessageSendEmailHelp2b");
|
|
} else {
|
|
$texttooltip .= ' '.$langs->trans("TicketMessageSendEmailHelp2a", '{s1}');
|
|
}
|
|
$texttooltip = str_replace('{s1}', $langs->trans('MarkMessageAsPrivate'), $texttooltip);
|
|
print ' '.$form->textwithpicto('', $texttooltip, 1, 'help');
|
|
print '</td></tr>';
|
|
|
|
// Private message (not visible by customer/external user)
|
|
if (!$user->socid) {
|
|
print '<tr><td></td><td>';
|
|
$checkbox_selected = (GETPOST('private_message', 'alpha') == "1" ? ' checked' : '');
|
|
print '<input type="checkbox" name="private_message" value="1" id="private_message" '.$checkbox_selected.'/> ';
|
|
print '<label for="private_message">'.$langs->trans('MarkMessageAsPrivate').'</label>';
|
|
print ' '.$form->textwithpicto('', $langs->trans("TicketMessagePrivateHelp"), 1, 'help');
|
|
print '</td></tr>';
|
|
}
|
|
|
|
// Zone to select its email template
|
|
if (count($modelmail_array) > 0) {
|
|
print '<tr class="email_line"><td></td><td colspan="2"><div style="padding: 3px 0 3px 0">'."\n";
|
|
print $langs->trans('SelectMailModel').': '.$formmail->selectarray('modelmailselected', $modelmail_array, $this->param['models_id'], 1, 0, "", "", 0, 0, 0, '', 'minwidth200');
|
|
if ($user->admin) {
|
|
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
|
|
}
|
|
print ' ';
|
|
print '<input type="submit" class="button" value="'.$langs->trans('Apply').'" name="modelselected" id="modelselected">';
|
|
print '</div></td>';
|
|
}
|
|
|
|
// From
|
|
$from = getDolGlobalString('TICKET_NOTIFICATION_EMAIL_FROM');
|
|
print '<tr class="email_line"><td><span class="">'.$langs->trans("MailFrom").'</span></td>';
|
|
print '<td><span class="">'.img_picto('', 'email', 'class="pictofixedwidth"').$from.'</span></td></tr>';
|
|
|
|
// Subject/topic
|
|
$topic = "";
|
|
foreach ($formmail->lines_model as $line) {
|
|
if (!empty($this->substit) && $this->param['models_id'] == $line->id) {
|
|
$topic = make_substitutions($line->topic, $this->substit);
|
|
break;
|
|
}
|
|
}
|
|
print '<tr class="email_line"><td>'.$langs->trans('Subject').'</td>';
|
|
if (empty($topic)) {
|
|
print '<td><input type="text" class="text minwidth500" name="subject" value="['.getDolGlobalString('MAIN_INFO_SOCIETE_NOM').' - '.$langs->trans("Ticket").' '.$ticketstat->ref.'] '. $ticketstat->subject .'" />';
|
|
} else {
|
|
print '<td><input type="text" class="text minwidth500" name="subject" value="'.make_substitutions($topic, $this->substit).'" />';
|
|
}
|
|
print '</td></tr>';
|
|
|
|
// Recipients / adressed-to
|
|
print '<tr class="email_line"><td>'.$langs->trans('MailRecipients');
|
|
print ' '.$form->textwithpicto('', $langs->trans("TicketMessageRecipientsHelp"), 1, 'help');
|
|
print '</td><td>';
|
|
if ($res) {
|
|
// Retrieve email of all contacts (internal and external)
|
|
$contacts = $ticketstat->getInfosTicketInternalContact(1);
|
|
$contacts = array_merge($contacts, $ticketstat->getInfosTicketExternalContact(1));
|
|
|
|
$sendto = array();
|
|
|
|
// Build array to display recipient list
|
|
if (is_array($contacts) && count($contacts) > 0) {
|
|
foreach ($contacts as $key => $info_sendto) {
|
|
if ($info_sendto['email'] != '') {
|
|
$sendto[] = dol_escape_htmltag(trim($info_sendto['firstname']." ".$info_sendto['lastname'])." <".$info_sendto['email'].">").' <small class="opacitymedium">('.dol_escape_htmltag($info_sendto['libelle']).")</small>";
|
|
}
|
|
}
|
|
}
|
|
|
|
if (!empty($ticketstat->origin_replyto) && !in_array($ticketstat->origin_replyto, $sendto)) {
|
|
$sendto[] = dol_escape_htmltag($ticketstat->origin_replyto).' <small class="opacitymedium">('.$langs->trans("TicketEmailOriginIssuer").")</small>";
|
|
} elseif ($ticketstat->origin_email && !in_array($ticketstat->origin_email, $sendto)) {
|
|
$sendto[] = dol_escape_htmltag($ticketstat->origin_email).' <small class="opacitymedium">('.$langs->trans("TicketEmailOriginIssuer").")</small>";
|
|
}
|
|
|
|
if ($ticketstat->fk_soc > 0) {
|
|
$ticketstat->socid = $ticketstat->fk_soc;
|
|
$ticketstat->fetch_thirdparty();
|
|
|
|
if (!empty($ticketstat->thirdparty->email) && !in_array($ticketstat->thirdparty->email, $sendto)) {
|
|
$sendto[] = $ticketstat->thirdparty->email.' <small class="opacitymedium">('.$langs->trans('Customer').')</small>';
|
|
}
|
|
}
|
|
|
|
if (getDolGlobalInt('TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS')) {
|
|
$sendto[] = getDolGlobalString('TICKET_NOTIFICATION_EMAIL_TO').' <small class="opacitymedium">(generic email)</small>';
|
|
}
|
|
|
|
// Print recipient list
|
|
if (is_array($sendto) && count($sendto) > 0) {
|
|
print img_picto('', 'email', 'class="pictofixedwidth"');
|
|
print implode(', ', $sendto);
|
|
} else {
|
|
print '<div class="warning">'.$langs->trans('WarningNoEMailsAdded').' '.$langs->trans('TicketGoIntoContactTab').'</div>';
|
|
}
|
|
}
|
|
print '</td></tr>';
|
|
}
|
|
|
|
$uselocalbrowser = false;
|
|
|
|
// Intro
|
|
// External users can't send message email
|
|
/*
|
|
if ($user->rights->ticket->write && !$user->socid && !empty($conf->global->TICKET_MESSAGE_MAIL_INTRO)) {
|
|
$mail_intro = GETPOST('mail_intro') ? GETPOST('mail_intro') : $conf->global->TICKET_MESSAGE_MAIL_INTRO;
|
|
print '<tr class="email_line"><td><label for="mail_intro">';
|
|
print $form->textwithpicto($langs->trans("TicketMessageMailIntro"), $langs->trans("TicketMessageMailIntroHelp"), 1, 'help');
|
|
print '</label>';
|
|
|
|
print '</td><td>';
|
|
include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
|
|
|
|
$doleditor = new DolEditor('mail_intro', $mail_intro, '100%', 90, 'dolibarr_details', '', false, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_TICKET'), ROWS_2, 70);
|
|
|
|
$doleditor->Create();
|
|
print '</td></tr>';
|
|
}
|
|
*/
|
|
|
|
// Attached files
|
|
if (!empty($this->withfile)) {
|
|
$out = '<tr>';
|
|
$out .= '<td>'.$langs->trans("MailFile").'</td>';
|
|
$out .= '<td>';
|
|
// TODO Trick to have param removedfile containing nb of image to delete. But this does not works without javascript
|
|
$out .= '<input type="hidden" class="removedfilehidden" name="removedfile" value="">'."\n";
|
|
$out .= '<script nonce="'.getNonce().'" type="text/javascript">';
|
|
$out .= 'jQuery(document).ready(function () {';
|
|
$out .= ' jQuery("#'.$addfileaction.'").prop("disabled", true);';
|
|
$out .= ' jQuery("#addedfile").on("change", function() {';
|
|
$out .= ' if (jQuery(this).val().length) {';
|
|
$out .= ' jQuery("#'.$addfileaction.'").prop("disabled", false);';
|
|
$out .= ' } else {';
|
|
$out .= ' jQuery("#'.$addfileaction.'").prop("disabled", true);';
|
|
$out .= ' }';
|
|
$out .= ' });';
|
|
$out .= ' jQuery(".removedfile").click(function() {';
|
|
$out .= ' jQuery(".removedfilehidden").val(jQuery(this).val());';
|
|
$out .= ' });';
|
|
$out .= '})';
|
|
$out .= '</script>'."\n";
|
|
|
|
if (count($listofpaths)) {
|
|
foreach ($listofpaths as $key => $val) {
|
|
$out .= '<div id="attachfile_'.$key.'">';
|
|
$out .= img_mime($listofnames[$key]).' '.$listofnames[$key];
|
|
if (!$this->withfilereadonly) {
|
|
$out .= ' <input type="image" style="border: 0px;" src="'.DOL_URL_ROOT.'/theme/'.$conf->theme.'/img/delete.png" value="'.($key + 1).'" class="removedfile reposition" id="removedfile_'.$key.'" name="removedfile_'.$key.'" />';
|
|
}
|
|
$out .= '<br></div>';
|
|
}
|
|
} else {
|
|
//$out .= $langs->trans("NoAttachedFiles").'<br>';
|
|
}
|
|
if ($this->withfile == 2) { // Can add other files
|
|
$out .= '<input type="file" class="flat" id="addedfile" name="addedfile" value="'.$langs->trans("Upload").'" />';
|
|
$out .= ' ';
|
|
$out .= '<input type="submit" class="button smallpaddingimp reposition" id="'.$addfileaction.'" name="'.$addfileaction.'" value="'.$langs->trans("MailingAddFile").'" />';
|
|
}
|
|
$out .= "</td></tr>\n";
|
|
|
|
print $out;
|
|
}
|
|
|
|
// MESSAGE
|
|
|
|
$defaultmessage = "";
|
|
if (is_object($arraydefaultmessage) && $arraydefaultmessage->content) {
|
|
$defaultmessage = $arraydefaultmessage->content;
|
|
}
|
|
$defaultmessage = str_replace('\n', "\n", $defaultmessage);
|
|
|
|
// Deal with format differences between message and signature (text / HTML)
|
|
if (dol_textishtml($defaultmessage) && !dol_textishtml($this->substit['__USER_SIGNATURE__'])) {
|
|
$this->substit['__USER_SIGNATURE__'] = dol_nl2br($this->substit['__USER_SIGNATURE__']);
|
|
} elseif (!dol_textishtml($defaultmessage) && isset($this->substit['__USER_SIGNATURE__']) && dol_textishtml($this->substit['__USER_SIGNATURE__'])) {
|
|
$defaultmessage = dol_nl2br($defaultmessage);
|
|
}
|
|
if (GETPOSTISSET("message") && !GETPOST('modelselected')) {
|
|
$defaultmessage = GETPOST('message', 'restricthtml');
|
|
} else {
|
|
$defaultmessage = make_substitutions($defaultmessage, $this->substit);
|
|
// Clean first \n and br (to avoid empty line when CONTACTCIVNAME is empty)
|
|
$defaultmessage = preg_replace("/^(<br>)+/", "", $defaultmessage);
|
|
$defaultmessage = preg_replace("/^\n+/", "", $defaultmessage);
|
|
}
|
|
|
|
print '<tr><td colspan="2"><label for="message"><span class="fieldrequired">'.$langs->trans("Message").'</span>';
|
|
if ($user->hasRight("ticket", "write") && !$user->socid) {
|
|
$texttooltip = $langs->trans("TicketMessageHelp");
|
|
if (getDolGlobalString('TICKET_MESSAGE_MAIL_INTRO') || getDolGlobalString('TICKET_MESSAGE_MAIL_SIGNATURE')) {
|
|
$texttooltip .= '<br><br>'.$langs->trans("ForEmailMessageWillBeCompletedWith").'...';
|
|
}
|
|
if (getDolGlobalString('TICKET_MESSAGE_MAIL_INTRO')) {
|
|
$mail_intro = make_substitutions(getDolGlobalString('TICKET_MESSAGE_MAIL_INTRO'), $this->substit);
|
|
print '<input type="hidden" name="mail_intro" value="'.$mail_intro.'">';
|
|
$texttooltip .= '<br><u>'.$langs->trans("TicketMessageMailIntro").'</u><br>'.$mail_intro;
|
|
}
|
|
if (getDolGlobalString('TICKET_MESSAGE_MAIL_SIGNATURE')) {
|
|
$mail_signature = make_substitutions(getDolGlobalString('TICKET_MESSAGE_MAIL_SIGNATURE'), $this->substit);
|
|
print '<input type="hidden" name="mail_signature" value="'.$mail_signature.'">';
|
|
$texttooltip .= '<br><br><u>'.$langs->trans("TicketMessageMailFooter").'</u><br>'.$mail_signature;
|
|
}
|
|
print $form->textwithpicto('', $texttooltip, 1, 'help');
|
|
}
|
|
print '</label></td></tr>';
|
|
|
|
|
|
print '<tr><td colspan="2">';
|
|
//$toolbarname = 'dolibarr_details';
|
|
$toolbarname = 'dolibarr_notes';
|
|
include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
|
|
$doleditor = new DolEditor('message', $defaultmessage, '100%', 200, $toolbarname, '', false, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_TICKET'), ROWS_5, '90%');
|
|
$doleditor->Create();
|
|
print '</td></tr>';
|
|
|
|
// Footer
|
|
// External users can't send message email
|
|
/*if ($user->rights->ticket->write && !$user->socid && !empty($conf->global->TICKET_MESSAGE_MAIL_SIGNATURE)) {
|
|
$mail_signature = GETPOST('mail_signature') ? GETPOST('mail_signature') : $conf->global->TICKET_MESSAGE_MAIL_SIGNATURE;
|
|
print '<tr class="email_line"><td><label for="mail_intro">'.$langs->trans("TicketMessageMailFooter").'</label>';
|
|
print $form->textwithpicto('', $langs->trans("TicketMessageMailFooterHelp"), 1, 'help');
|
|
print '</td><td>';
|
|
include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
|
|
$doleditor = new DolEditor('mail_signature', $mail_signature, '100%', 90, 'dolibarr_details', '', false, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_SOCIETE'), ROWS_2, 70);
|
|
$doleditor->Create();
|
|
print '</td></tr>';
|
|
}
|
|
*/
|
|
|
|
print '</table>';
|
|
|
|
print '<br><center>';
|
|
print '<input type="submit" class="button" name="btn_add_message" value="'.$langs->trans("Add").'"';
|
|
// Add a javascript test to avoid to forget to submit file before sending email
|
|
if ($this->withfile == 2 && !empty($conf->use_javascript_ajax)) {
|
|
print ' onClick="if (document.ticket.addedfile.value != \'\') { alert(\''.dol_escape_js($langs->trans("FileWasNotUploaded")).'\'); return false; } else { return true; }"';
|
|
}
|
|
print ' />';
|
|
if (!empty($this->withcancel)) {
|
|
print " ";
|
|
print '<input class="button button-cancel" type="submit" name="cancel" value="'.$langs->trans("Cancel").'">';
|
|
}
|
|
print "</center>\n";
|
|
|
|
print '<input type="hidden" name="page_y">'."\n";
|
|
|
|
print "</form><br>\n";
|
|
|
|
// Disable enter key if option MAIN_MAILFORM_DISABLE_ENTERKEY is set
|
|
if (getDolGlobalString('MAIN_MAILFORM_DISABLE_ENTERKEY')) {
|
|
print '<script type="text/javascript">';
|
|
print 'jQuery(document).ready(function () {';
|
|
print ' $(document).on("keypress", \'#ticket\', function (e) { /* Note this is called at every key pressed ! */
|
|
var code = e.keyCode || e.which;
|
|
if (code == 13) {
|
|
console.log("Enter was intercepted and blocked");
|
|
e.preventDefault();
|
|
return false;
|
|
}
|
|
});';
|
|
print '})';
|
|
print '</script>';
|
|
}
|
|
|
|
print "<!-- End form TICKET -->\n";
|
|
}
|
|
}
|